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General Asked Questions

How long will shipping take?

To estimate shipping, begin the checkout process with the items in your cart. Before we take payment, we will provide you with a shipping arrival estimate.

My package is marked delivered but I have not received it.

We have noticed that some carriers are prematurely marking packages delivered, the good news is that they are almost always dropped off within 2 business days after they are marked delivered.

The tracking just shows a label was created. Why is my order being held in the warehouse?

Carriers do not always scan packages when picking up from our warehouses. If more than 24 hours have passed since your order was marked as shipped, the package is in the hands of the carrier.